Rennsport UK — Privacy Policy

Effective Date: 26/11/2025

This Privacy Policy explains how Rennsport UK, including its divisions Rennsport Café, Rennsport Studio, Rennsport Arts, Rennsport Events, and any additional brands operated under the Rennsport UK umbrella (“Rennsport UK”, “we”, “us”, or “our”), collects, uses, stores, and protects your personal information when you visit our websites, make purchases, create an account, or interact with us through any of our digital platforms or physical services.

This Privacy Policy applies globally and is designed to meet legal requirements in the UK, European Union, North America, APAC, and other international jurisdictions where applicable.

By using our website(s) and services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Who We Are

Rennsport UK operates a range of lifestyle, retail, event, and hospitality services, including but not limited to:

Rennsport Café
Rennsport Studio
Rennsport Arts
Rennsport Events
Rennsport merchandise & ticket sales
Online community and account-based services

For questions about this policy, you may contact us at:
hello@rennsportuk.com

2. Data Protection Responsibilities

We comply with:

UK GDPR
EU GDPR (where applicable)
Data Protection Act 2018
Applicable global privacy and consumer-protection regulations

We act as the Data Controller for the personal data you provide to us.

3. Information We Collect

We collect personal data in three primary ways:

Directly from you (e.g., when creating an account or placing an order)
Automatically (e.g., through cookies and analytics)
From third-party partners who support our operations

3.1 Information You Provide Directly

We may collect the following:

Account & Profile Information

Name
Email address
Phone number
Postal/billing/shipping address
Password and login details
Date of birth (if voluntarily provided)

Transaction Information

Payment details (processed via secure third-party gateways; we do not store full card numbers)
Order history
Subscription or membership data
Event registration details

Communication Information

Emails or messages you send to us
Marketing preferences
Survey responses
Competition or giveaway entries

Media and Content

Photos, videos, or other media submitted for promotional or user-generated content initiatives (only with consent)

3.2 Information Collected Automatically

Our site uses standard WordPress cookies, plugins, and third-party tools.

We may collect:

IP address
Device type (mobile, tablet, desktop)
Browser type
Operating system
Pages visited and time spent
General location data
Shopping cart history
Login behaviour
Marketing interactions

These are collected through:

Cookies
Web beacons
Pixel tags
Local storage
Google Analytics
Advertising platforms (e.g., Meta, Google Ads)

See Section 10 for more about cookies.

3.3 Information from Third Parties

We may receive information from:

Payment processors
Advertising partners
Analytics providers
Event ticketing platforms
Social media services (when you interact with our pages or connect your profile)

4. How We Use Your Information

We only process personal data where we have a lawful basis, including contract necessity, legitimate interests, legal obligations, and consent when applicable.

We may use your information to:

4.1 Provide & Manage Our Services

Process and fulfil merchandise orders
Issue event tickets
Manage memberships and online accounts
Provide customer support
Send order confirmations, receipts, and updates
Personalise your browsing or shopping experience

4.2 Marketing & Communications

Send promotional emails and offers
Recommend relevant products
Provide event updates
Run giveaways, surveys, and competitions

You may unsubscribe at any time by clicking the link in our emails or adjusting your account settings.

4.3 Website & Performance Improvements

Analyse website traffic
Improve design, usability, and performance
Detect and prevent fraud or security risks

4.4 Legal, Security & Compliance

We may use data to:

Comply with law enforcement requests
Protect our rights, safety, staff, and customers
Investigate fraudulent or prohibited activities
Maintain business records

5. Legal Bases for Processing

We rely on the following legal bases:

Contractual necessity – To fulfil orders or manage your account
Legitimate interest – For business operations, analytics, and marketing
Consent – Where required for newsletter subscription, cookies, or user-submitted media
Legal obligation – For tax, accounting, or regulatory compliance

6. Sharing Your Information

We do not sell your personal data.

However, we may share your information with trusted parties such as:

6.1 Service Providers

Payment processors
Website hosting and IT service providers
Email and marketing platforms
Delivery and logistics partners
Event management systems
WordPress plugins and integrations

6.2 Business Operations

Professional advisors (legal, financial, etc.)
Fraud detection and cyber-security tools
Analytics and advertising partners (Google, Meta, etc.)

6.3 Corporate Transactions

If Rennsport UK undergoes a merger, acquisition, restructuring, or asset sale, customer data may be transferred as part of the lawful business transaction.

6.4 Legal Requirements

We may disclose data if required to:

Comply with legal obligations
Respond to law enforcement
Protect safety and security

7. International Data Transfers

Your information may be transferred outside the UK or EEA.
When this occurs, we use approved safeguards such as:

UK/EU Standard Contractual Clauses
Adequacy decisions
Contractual and technical protections

8. Data Security

We implement industry-standard technical and organisational security measures, including:

Encrypted payment processing
Secure user authentication
Access controls
Server and firewall protections
Regular website and plugin updates

While we take every reasonable precaution, no online system can guarantee complete security.

9. How Long We Keep Your Information

We retain your data only as long as necessary for:

Fulfilling orders
Managing accounts
Meeting legal or tax requirements
Resolving disputes
Business reporting

Typically, this means retaining account and order data for up to seven (7) years from last activity, unless law requires otherwise.

10. Cookies & Tracking Technologies

Our website uses cookies for:

Website functionality
Shopping cart management
Login persistence
Analytics
Performance monitoring
Advertising and retargeting

Types of cookies:

Strictly Necessary
Functional
Performance/Analytics
Advertising/Targeting

You may control or disable cookies in your browser, though some features may not function properly.

11. Marketing Preferences

You may opt out of marketing communications by:

Clicking Unsubscribe in any email
Adjusting account settings
Contacting us directly

We maintain suppression lists to ensure you do not receive unwanted marketing.

12. Your Rights (UK & EU GDPR)

You have the following rights:

Right to access – Request a copy of your personal data
Right to rectification – Correct inaccurate information
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to certain processing
Right to withdraw consent
Right not to be subject to automated decision-making

To exercise your rights, contact us at:
hello@rennsportuk.com

13. Accounts and Passwords

If you create an account on our website, you are responsible for:

Keeping your password confidential
Preventing unauthorised access

We are not liable for breaches caused by insecure user credentials.

14. Children’s Privacy

Our website and services are not directed at individuals under 16 years of age.
We do not knowingly collect data from children.

15. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Effective Date” at the top will always indicate the latest version.

Material changes will be communicated via:

Email notification
Website banner or announcement

16. Contact Us

For questions, rights requests, or complaints, contact us at:
hello@rennsportuk.com

If you are in the UK, you may also contact the Information Commissioner’s Office (ICO).